We want you to be satisfied with your purchase.
1. Return Eligibility
Returns are accepted if:
- Product is damaged
- Wrong item delivered
- Product has manufacturing defects
Return requests must be raised within 3 days of delivery.
2. Non-Returnable Products
The following may not be eligible for returns:
- Used products
- Damaged products caused by customer misuse
- Customized items
- Clearance sale products
3. Refund Process
Once the returned product is inspected and approved:
- Refunds will be processed within 5–7 business days
- Amount will be credited to original payment method
4. Replacement Policy
Customers may request replacement for damaged or defective items based on stock availability.
5. Cancellation Policy
Orders may be cancelled before shipment. Once shipped, cancellation may not be possible.
6. Contact Support
For returns or refund assistance:
Phone: +91 9951322775
Email: Kps.hyderabad@gmail.com
Website: kpsstores.com